Xfinity Prepaid Internet
In 2017, Xfinity (owned by Comcast) launched Xfinity prepaid internet. While traditional internet plans require contracts, this pay-as-you-go internet option delivered much-anticipated flexibility to consumers. With so much work, school and many leisure activities now internet-driven, having online access is practically a necessity. Prepaid adds another option to this in-demand space. Read on for an in-depth look at how prepaid internet differs from regular internet plans.
What is Xfinity prepaid internet?
Prepaid internet works just the same as a traditional internet plan in that you can shop, play games, watch videos and do other everyday tasks online. The difference? You’ve paid for your contract-free internet upfront.
John Dixon, VP, Consumer Services Group at Comcast notes, “This offering is all about providing customers a flexible and predictable service that can accommodate individual lifestyles and financial needs. Our prepaid service gives people more control over their monthly bills and lets families get easy Internet access for their home whenever they want it.”
Xfinity prepaid internet speed
With prepaid internet from Xfinity, you get up to 1 megabit per second (Mbps) of upload speed and up to 20 Mbps of download speed. Xfinity does note this speed is not guaranteed and speeds may fluctuate. How does that speed add up? If you’re a fan of “Netflix and chill,” Netflix recommends 5 Mbps for streaming one HD-quality TV show or movie. Xfinity’s ample 20 Mbps can provide lag-free streaming. However, if you have one or more online gamers in your household, Xfinity recommends speed tiers with download speeds of 300 Mbps and above.
The price of Xfinity prepaid internet
To use Xfinity prepaid internet, you’ll need to purchase a starter kit along with 30 days of internet. The price of the starter kit is $35 (a one-time fee) and the cost for 30 days of internet is $45. Taxes, fees, shipping and handling are extra. Your starter kit includes a Wireless Gateway along with all necessary cords and cables and, once purchased, you own all of the equipment.
Note: A point to consider is the 48-hour wait time if you purchase your Prepaid Starter Kit at an Xfinity storefront. After you purchase, you will need to wait 48 hours before activating the service.
How to get prepaid internet
While Comcast is one of the nation’s largest broadband companies with more than 27 million customers in 39 states, Comcast Xfinity’s prepaid internet option is not available in all areas. Your first step is to check Xfinity to confirm they offer prepaid services where you live. Once confirmed, purchase your Xfinity prepaid internet starter kit. Starter kits can be purchased online or in-store using a credit, debit, prepaid card or cash (in-store only).
How to refill prepaid internet
Xfinity makes refilling your prepaid internet services easy. You can refill before or after expiration three ways: in-store, online and in-app. When ready to refill, choose the prepaid options that work best for you:
- Prepaid internet 7-day refill $15
- Prepaid internet 30-day refill $45
- Pay-as-you-go with cash in store
Replenish your prepaid internet online with a credit or debit card, visit a participating retailer or access your account through the Xfinity Prepaid app (available on IOS or Android devices). Keep your service active without manually refilling by adding a credit card to your Xfinity account and authorizing auto-refill.
The bottom line
There is a wide range of internet plans for consumers to choose from. Be sure to weigh all of the pros and cons of using a prepaid internet plan like Xfinity. Take time to make a detailed list of services, applications, games and other internet-related activities used daily. This will give you a proper snapshot if a prepaid internet plan will work for your home or fall short.
Pros and cons of Xfinity prepaid internet
- Pay-as-you-go flexibility
- No long-term contract
- No deposit or credit check
- Social Security number not required
- Access to 19,000,000+ WiFi hotspots with Xfinity WiFi on Demand
- Option to add on Prepaid Instant TV
- Not available in all areas
- Must purchase $35 Starter Kit
- Not ideal for more than two simultaneous streams
- Not ideal for multiplayer gaming
- Actual speeds vary and are not guaranteed
- Not available to existing Comcast customers
In your area
Call us now to learn more about Xfinity internet deals in your area.
Frequently Asked Questions
No, it is not. While many Xfinity plans fall under the Terabyte Internet Data Usage Plan providing 1 TB (1024 GB) of internet data usage each month, this 1 TB does not apply to customers with prepaid internet.
Selecting the right internet plan is a big decision. It’s essential to look at the big picture when deciding if prepaid internet is right for you. Before you choose, consider these points:
Do you have a tech-heavy household? Xfinity prepaid internet has some limitations. It offers up to 20 Mbps of download speed and up to 1 Mbps of upload speed with the disclaimer that actual speeds may vary and are not guaranteed. This translates into the prepaid option being able to handle one to two devices being used at a time to stream and download shows, photos or music. If you’re looking for an internet speed that can handle multi-player gaming, smart home technology and multi-device HD streaming, choose a plan closer to 300 Mbps.
Dig into reviews and details on customer satisfaction on sites like Consumer Affairs and the American Customer Satisfaction Index. It's also a good idea to talk with friends and family who have prepaid internet plans. Find out if they have had any issues with lag time, loss of connection or customer support.
Current internet service
The Xfinity prepaid service cannot be used if you already have an active Comcast or Xfinity service at your address. This means you won’t be able to switch from your contracted Xfinity Blast! Pro account to the prepaid option.
Xfinity prepaid internet requires self-installation. Their starter kit includes a Wireless Gateway (modem and router in one), coax cable, Ethernet cable and power cord. If you are tech-savvy, setting up your internet service should be fairly simple.
Prepaid internet offers the flexibility to pay-as-you-go based upon your immediate online needs. Xfinity prepaid plans range from 7 to 30 days with the option to refill as needed.
While Comcast is one of the nation’s largest broadband companies with more than 27 million customers in 39 states, Comcast Xfinity’s prepaid internet option is not available in all areas. Your first step is to check Xfinity to confirm you live in an area where Xfinity prepaid services are offered. Once you have confirmed, you can access Xfinity prepaid, simply purchase your internet starter kit. Starter kits can be purchased online and in stores using a credit, debit or prepaid card. Want to pay cash? Buy kits with cash in retail stores.