Best Internet Providers of 2020

It can be hard to find a reliable internet provider. The best internet provider offers excellent customer service, low prices and fast internet speeds. If you're looking to switch your internet service provider (ISP), the best option for you depends on your specific needs. If you're a gamer, you'll want to search for super-fast speeds on either fiber or cable internet. If you're living in a more remote area, you might look into DSL or satellite internet. The speed won't be as fast as other options, but it will be a significant boost from dial-up.

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All of these top internet providers are available across a large part of the country, have enticing prices and good satisfaction ratings. Each provider has a fiber-optic option available in certain parts of the country — except HughesNet because it operates solely on satellite internet.   AT&T and Suddenlink top the speed category, though Suddenlink has more limited availability than AT&T. Spectrum, CenturyLink and Cox offer the best price deals, with CenturyLink standing out as being one of the best longterm values. Xfinity is great for its vast network of millions of Wi-Fi hotspots. Verizon stands out for its customer service ratings and HughesNet is a great choice if you live in a more rural area and can’t access any of the other choices.

Compare the best ISPs

AT&T

AT&T is one of the most well-known names in telecom and maintains some of the highest customer satisfaction ratings around. It’s best for offering top speeds at great prices since you can get its fiber Gigabit connection for $60 per month. Other plans offer 100 Mbps and 300 Mbps, which is fantastic. AT&T covers a large swath of the middle of the country. They provide over 99% reliability for all of their internet packages, and you can currently get a $100 reward card for ordering service online. *Quotes above are for no specific city or state. Prices as of 02/25/20.

CenturyLink

CenturyLink has customers in more than 60 countries and provides high-speed internet access to a large portion of the United States. It uses fiber, DSL and fixed wireless connections. CenturyLink’s Price for Life plan is exciting and makes it best for longterm value; at $49 per month, you get up to 100 Mbps for the same rate for as long as you have the plan. All you’re required to do is sign up for paperless billing. CenturyLink also doesn’t require you to sign a contract and has no cancellation fees. If 100 Mbps is too slow for you, CenturyLink provides speeds up to 940 Mbps, where available, although this will cost you $65 per month. *Quotes above are for no specific city or state. Prices as of 02/08/20.

Cox

Cox internet is available in 16 states and serves more than six million customers, but the best service clusters in urban areas. The company has a B rating by the BBB. It uses fiber and cable to give customers between 30 Mbps and 940 Mbps. Cox is best for low-income households because it runs a program called Connect2Compete that provides high-speed internet and Wi-Fi for those who can’t afford higher prices for only $9.95 per month, plus taxes and fees. If eligible, you could get speeds up to 25 Mbps for a very low price. *Quotes above are for no specific city or state. Prices as of 02/08/20.

HughesNet

HughesNet uses satellite internet, so it’s available no matter where you are in the nation. This feature makes it the best choice for rural households looking to escape the dial-up age. It’s also the satellite provider with the fastest reported speeds, according to the Federal Communications Commission’s 2018 Fixed Broadband Report. However, satellite internet doesn’t come cheaply, and it won’t have unlimited data. Prices start at $59.99 for 10G of data with download speeds of only 25 Mbps. If you exceed your monthly data limits, the ISP will slow your speed to between 1-3 Mbps. If you need more data, you can sign up for the 50 GB plan for $149.99 per month. *Quotes above are for no specific city or state. Prices as of 02/08/20.

Spectrum

Spectrum internet comes from Charter Communications, a telecommunications company with more than 28 million customers. Cable or fiber service from Spectrum is available in segments of 41 states. Prices start at $17.99 per month and go up to $49.99 per month, making it the best for low prices. It offers a free internet modem with all its plans, as well. Also, if you’re stuck in a contract, Spectrum will give you $500 to get out of it. Its speeds might not be the fastest in your area, but if you’re looking to save a buck, Spectrum could be the right choice for you. *Quotes above are for Dayton, Ohio. Prices as of 02/08/20.

Suddenlink

Suddenlink was rated by PC Magazine as one of the fastest internet providers in 2019, but only where available. Parent company Altice runs Suddenlink, which has a coverage area that’s smaller than many of the other options. Service is mostly in Texas and surrounding states, plus West Virginia and Connecticut. However, for prices between $39.99 and $74.99, you’re getting a great deal for super-fast speeds. Suddenlink will also give you $500 to switch to them if you have to break another contract. Altice has an A+ rating from the BBB and maintains high customer satisfaction ratings. *Quotes above are for Arkadelphia, Arkansas. Prices as of 02/08/20.

Verizon Fios

Verizon is one of the largest telecommunications companies in the United States, with over 150 million wireless customers as of 2018. If you’re already a Verizon wireless customer and decide to pair an internet plan with it, you can get up to $10 off your monthly phone bill and $10 off your internet bill, as well as $10 per month toward a new phone or tablet. Monthly prices range from $39.99 to $79.99. This ISP is rated the best for customer service by the American Consumer Satisfaction Index, so if you’re tired of waiting on the phone for hours to talk to a representative, you might consider transferring over. Verizon internet is only available in nine states on the east coast, though. *Quotes above are for no specific city or state. Prices as of 02/08/20.

Xfinity

Xfinity is provided by Comcast, which remains on the lower end of the consumer satisfaction index and has a C rating from the BBB. However, it’s best for its millions of Wi-Fi hotspots. Using hotspots while you’re on the go allows you to save your data. Also, if you sign a one-year agreement, Xfinity offers 25 Mbps internet for a low price of $20 per month as long as you use paperless billing and auto-pay. Its fastest Gigabit connection will cost $80 or more per month, which isn’t bad. You’ll also get a free router rental with the fastest service, as well as a $100 prepaid gift card upon signup. *Quotes above are for Indianapolis, Indiana. Prices as of 02/08/20.

Top internet providers

The internet providers below are reliable, fast and offer great budget options. Use this chart to compare which companies excel across different categories. Whether you're a bargain hunter or a speed seeker, there's an option for you. The availability of each of the best internet providers and the speeds you can achieve may vary depending on your location. Use the ISP.com zip code finder tool to see what's available for you.

ProviderType of internetSpeedsStarting package price
AT&T logoHigh-Speed Internet1 - 1,000 MBPS$49.99/mo for 12 monthsView deals
CenturyLink logoFiber Internet12 - 940 MBPS$49/mo for months
Cox logoHigh-Speed Internet10 - 940 MBPS$29.99/mo for 12 monthsView deals
HughesNet logoSatellite25 - 25 MBPS$49.99/mo for 6 monthsView deals
Spectrum logoCable internet100 - 940 MBPS$44.99/mo for 12 months
Suddenlink logoHigh-speed internet50 - 1,000 MBPS$75/mo for months
Verizon logoDSL & Fios Internet5 - 1,000 MBPS$39.99/mo for monthsView deals
Xfinity logoCable Internet15 - 2,000 MBPS$29.99/mo for 12 monthsView deals

How to choose the best internet service provider in 2020

  • Budget: Look for low monthly charges as well as minimal extra fees. If you sign up for a promotion from one of the best ISPs, be sure you know how much service will cost once the promotion ends.
  • Availability: Not all types of internet are available everywhere. Check around with different companies to make sure you can get the right type of internet for your needs.
  • Speed: If you’re a gamer, look for faster speeds that can handle the workload. If you’re a casual user, you’re probably fine with anything under 100 Mbps.
  • Bundling: Check each company to see how much you can save if you bundle services together, like television and internet. A top internet provider should offer a bulk discount.
  • Data: Consider whether the ISP has data caps. If you think you’ll use a lot of data, make sure they won’t throttle your speeds after you go over. Even some that claim to be unlimited may slow your speeds down.

In your area

Call now to learn about the best internet service providers in 2020. The best internet service provider will give you a great deal, top-notch speeds and availability in your area. Although not all providers offer coverage to all parts of the United States, you should be able to find a good option no matter where you live. Use the ISP.com zip code finder tool to see what ISPs are available in your area. Additionally, don't hesitate to call to ask questions and get help.

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Frequently Asked Questions