About HughesNet Internet

One of just two satellite internet providers in the United States, HughesNet serves over one million subscribers, available in all 50 states plus Puerto Rico and South America. This is great news if you live in an area that doesn't have access to high-speed fiber internet, or you're looking for faster service than you might be able to get from cable or DSL. As long as your area is clear enough to get signals from the HughesNet satellite network, you can access its always-on internet connections and built-in WiFi.

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Should you use HughesNet internet?

Based on HughesNet reviews, the company earns an A+ from the Better Business Bureau (BBB). With multiple packages available, HughesNet has internet solutions suitable for a wide variety of business and residential needs. It can be a good option in more remote and rural areas of the U.S. that have fewer, slower, or even no other internet choices. But before you sign up, think through how much data you need. While HughesNet doesn’t have hard data caps (i.e., they won’t cut you off if you surpass your data limit), they do have soft data caps that are not as friendly for streaming and gaming as some other providers. 

If you exceed your data, you’ll still be connected at no additional fee, but HughesNet will reduce speeds to 1 Mbps-3 Mbps. To use HughesNet, you also need a satellite dish and an unobstructed path to the southern sky to get a strong signal. Their technicians will confirm your location before initiating any installation process.

HughesNet internet at-a-glance

  • Availability: 50 states, Puerto Rico and South America
  • Speed: 25 Mbps
  • Equipment: Satellite dish
  • Installation: Requires professional installation
  • Bundling: Internet and phone

HughesNet Internet benefits and features

  • Unlimited Data: Stay connected even if you exceed the monthly data plan
  • Fast speeds: 25 Mbps download and 3 Mbps upload speeds
  • Bonus Zone: 50 GB/month of additional data during off-peak hours (2 a.m.-8 a.m.)
  • Built-in WiFi: Connect multiple devices in your home.
  • Video Data Saver: Adjusted data rates for more streaming video 
  • Equipment lease or purchase options: Choose the plan that fits your lifestyle

Free installation: Periodic limited time offers of free equipment installation

ProviderType of internetSpeedsStarting package price
HughesNet logoSatellite25 - 25 MBPS$49.99/mo for 6 monthsView deals

HughesNet Internet top plans

10 GB plan

  • 25 Mbps download speeds, 3 Mbps upload speeds
  • Unlimited data with no hard data limits
  • Good for one to two people who want fast internet for basic browsing and streaming

20 GB plan

  • 25 Mbps download speeds, 3 Mbps upload speeds
  • Unlimited data with no hard data limits
  • Good for small households with basic high-speed needs like streaming, single-player gaming

30 GB plan

  • 25 Mbps download speeds, 3 Mbps upload speeds
  • Unlimited data with no hard data limits
  • Good for households using multiple devices for streaming or gaming

50 GB plan

  • 25 Mbps download speeds, 3 Mbps upload speeds
  • Unlimited data with no hard data limits
  • Good for families who max out on streaming, downloading, gaming and video conferencing

HughesNet Internet contracts

HughesNet requires its customers to agree to a two-year Subscriber Agreement, which outlines the criteria for equipment lease or purchase, early termination and services, among other important subscriber information and requirements.

HughesNet Internet bundle options

HughesNet offers no real package deals but periodically offers a reduction in price for phone service for customers who want unlimited local and long-distance calling. The offer comes with a $10 discount when purchased with HughesNet Internet service.

Recognition and awards

HughesNet was the proud recipient of a Gold Stevie Award in the Consumer Services category given by the American Business Awards. More than 3,600 business nominations in various industries and business sizes competed for consideration. 

HughesNet is also a strong supporter of the 4-H organization that guides young people in the study and application of science initiatives. HughesNet invests locally and regionally to provide STEM education via its National Youth Science Day and HughesNet STEM Days at 4-H summer camp.

HughesNet deals and value

  • Two-year price lock
  • No hard data caps
  • Extra 50 GB with all plans
  • Free standard installation
  • Free equipment and features with HughesNet Voice
  • Free modem with every Gen 5 plan

The bottom line

HughesNet has a lot to offer, especially if you’re in a more remote or rural area that doesn’t have any other high-speed internet choices. The real draw is the company’s fast 25 Mbps download speed, though it does require satellite installation. The 24-month contract may be a problem for some, as is the lack of bundled pricing. But its 50 GB bonus between 2 a.m. and 8 a.m. may take the edge off.

PROS

  • Locked in price for 24 months
  • Coast-to-coast availability
  • Speeds up to 25 Mbps
  • Bonus Zone hours include 50 GB of data each month
  • Remote and rural access

CONS

  • Soft data caps
  • No bundle offerings
  • High equipment costs
  • 24-month minimum contract

In your area

No matter where in the U.S. states or Puerto Rico you are, HughesNet satellite internet service is available for you.

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Frequently Asked Questions

HughesNet gets high marks from the Better Business Bureau and offers a good range of options across the country, including in many areas with limited (or no) high-speed choices. With four different data plans and price points, they allow individuals and businesses to get fast internet based on their individual digital needs rather than paying for a one-size-fits-all plan. Frequent promotions and offers like free standard installation mean you can get fast internet at even more of a discount at certain times.

Aside from providing internet options to remote areas, HughesNet is best noted for its fast speed across all plans. The company's Gen5 serves up 25 Mbps on every plan level so that customers get brisk connections for sharing photos, listening to music, streaming videos and more.

HughesNet utilizes a two-way satellite to upload and download data through a satellite dish. There is a wireless connection between your computer, the dish and the satellite up in space. When you try to access a website, your computer sends a signal to the satellite, which then transmits to a network center. The center then beams the content back to your computer for email, streaming, gaming, etc.

Contact HughesNet Customer Service via phone at (866) 347-3292 or via Live Chat.