This page will keep you up to date on any problems being experienced by ISP.com at this time and in the past. If you have any further questions about a problem area and how it affects you, please feel free to contact customer service.
Thank you for your time. If you have any questions, send us an e-mail to customerservice@ISP.com. We will be glad to help you.
Existing issues
6/8/2009 Orangeville, ON PoP Going Off-Line TodayThe Orangeville, ON POP number in Canada is going off-line today. If you were using this number, please consult the list of alternative access numbers to find a replacement. Everyone should have an alternative access number available, no one should lose coverage.
3/4/2008 Level3 issuesThere appears to be an issue with the Level3 network right now in the midwest from Texas to Arkansas, on up to Kansas, Indiana, and Ohio. We have already contacted the vendor and have a ticket open with them, but they do not have any further details on the issue yet.
12/27/2007 Logan Ohio Access Number IssueSeveral access numbers in Logan Ohio are down and returning dead air.
1/11/2010 Phishing EmailsThere are many Phishing emails going around currently. Please have end users with Google report them if they are complaining about them. As per Google''s help instructions:
http://mail.google.com/support/bin/answer.py?hl=en&answer=29381
Also for US customers, they can report them to the government at:
http://www.us-cert.gov/nav/report_phishing.html
No escalation is needed.
